reallycare CIC
Plait

One system for your whole homecare service

From the first referral to the final invoice, everything happens in Plait. The office, care workers and families all use the same records.

Book a demo →The point-of-care app
A 10-minute introduction from our founder, Mark Chapman
For the office

Run the whole service from one place

Scheduling

  • A modern scheduler that adapts to how your service works
  • Recurring work patterns save office staff hours every week
  • Exports to your payroll and accounts systems
  • Fully linked to the point-of-care app, so changes reach care workers straight away
A visit pop-up on the Plait rota showing the client, time and location

Care planning

  • Handle referrals, complete assessments and publish care plans in one process
  • Fully configurable, with templates based on the PRSB About Me and Personalised Care and Support Plan standards
  • Changes are highlighted to care workers at the point of care

Medication management (eMAR)

  • Manage client medication in the office and at the point of care
  • Get alerts in the office if a medication is not administered, or if a monitored PRN medication is needed
  • Real-time alerts, backed up by straightforward auditing
A body map in the care worker app showing where to apply a cream on the neck and shoulders

Payroll & invoicing

  • Invoices with completely flexible layouts
  • Output to your accounts system
  • Payroll with full holiday pay calculation
  • Complete National Minimum Wage calculation

Training, HR & reviews

  • Record one-off and recurring training needs for every member of staff
  • See upcoming requirements at a glance

Recruitment

  • An automated way to manage applicants and your whole recruitment workflow

Compliance & workflow

  • Record accidents and handle complaints
  • A flexible, fully integrated way to handle anything else you currently keep in a spreadsheet

Policies & regulations

  • Manage all your policies and regulations in one place
  • Care workers can read them in the point-of-care app

Secure messaging

  • Secure messaging between the office and care workers, built into Plait and the point-of-care app
  • Worried about where WhatsApp stores your messages? With Plait, you don’t need it
  • When a care worker leaves, your messages about clients don’t leave with them

Surveys

  • Run annual (or more frequent) surveys of clients and care workers
  • See the results in Plait
Point of care

An app for everyone involved in care

The point-of-care app runs on phones, tablets and desktops. It uses the same records as the office, so it is always up to date.

  • Care workers

    See their rota and each client’s care plan, including recent changes, record medication and completed tasks, and message the office.

  • Clients and families

    See upcoming visits and the records from past visits.

  • Paramedics

    In an emergency, paramedics can quickly see medication records and recent comments. Every access is logged.

A visit in the care worker app, showing the client, planned times, medication due and check-in buttons
Plait point-of-care medication screen showing when each dose was last takenThe point-of-care app warning a care worker about a potential overdose
Standards & security

Built to recognised standards

  • PRSB partner. Plait supports the About Me and Personalised Care and Support Plan standards.
  • ISO 9001 and ISO 27001 certified for quality and information security.
  • Cyber Essentials Plus certified.
  • NHS Data Security and Protection Toolkit: standards exceeded.

See Plait with your own scenarios

Book a demo with someone who has run a homecare service. Never more than 15p per care hour.

Book a demo →See pricing