Why ReallyCare

Software made by people who have been homecare providers

We are a small, specialist team. You won't be one of thousands of customers to a company answering to investors.

We know homecare from the inside

Our founder, Mark Chapman, has built software for social care since 1987. He also co-managed a domiciliary care provider for several years, so Plait is designed around how a homecare office really works.

Mark Chapman with Dr Jane Townson on the ReallyCare stand
Mark Chapman, founder and CEO (left), welcoming Dr Jane Townson, CEO of the Homecare Association, to our stand at the London Care Show.

Mark has founded and led two successful care technology businesses, one of which featured in the Deloitte UK Technology Fast 50 in consecutive years. He was made a Fellow of the RSA in 2008.

Not for profit, and no investors

ReallyCare is a community interest company and a certified social enterprise. We have no investors who need a return, so we never have to put their interests before yours.

  • Our profits are reinvested in Plait or donated to organisations in the care sector
  • So far we have donated to a local dementia charity
  • Our care planning features were developed with a Catalyst grant from the RSA
Certified Social Enterprise

Your data is safe with us

Care records are among the most sensitive data there is. Our security is independently certified, and you can check every certificate yourself.

ISO 9001 and ISO 27001

ISO 9001 and ISO 27001

Independently certified for quality management and information security.

View certificate →
Cyber Essentials Plus

Cyber Essentials Plus

The highest level of the UK government-backed cyber security scheme, independently tested.

Check the registry →
NHS Data Security and Protection Toolkit

NHS DSPT: standards exceeded

Our Data Security and Protection Toolkit assessment exceeds the required standards.

See our DSPT entry →
PRSB partner

PRSB partner

Plait supports the Professional Record Standards Body’s About Me and Personalised Care and Support Plan standards.

About the PRSB →

Open by principle

We believe care software works best when it is built on open standards. Plait is built on open source technologies, and we plan to open-source Plait itself in time.

Once Plait is open source, you won’t have to depend on us unless you want to.

You talk to people who know care

When you contact us, you speak to the people who build Plait, and they understand homecare.

“Thanks for all your help & advice. A1 customer service from ReallyCare once again.”
James Dwyer, Managing Director, Pineshield Care, Cardiff

See Plait with your own scenarios

Book a demo with someone who has run a homecare service. Never more than 15p per care hour.